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Searching for an Honest Automotive Repair Shop

December 24th, 2023

When your car has a problem you need to get it fixed as soon as possible. What you need is to find an automotive repair shop that is competent and honest. Below we offer you some pointers as to how to go about that.

Finding an automotive repair shop that is honest and will provide you with excellent service for a decent price can be difficult to find. Finding mechanics to work on your motor vehicle that are competent and trustworthy can take some time, but they are out there. It seems that we are always hearing about car repair scams and it makes you wonder if all mechanics are bad. They are not. However it may take you some time to separate the good ones from the bad.

When you go to an automotive repair business to have your car looked over and fixed you need to be able to trust the technicians that you turn the keys of your car over to. You need to know that they will perform the work that they tell you must be completed to get your car in working order. You also need to know that they will do a quality job. But how can you guarantee this?

One thing you can do is to look to resources that you know to be worthy of your trust. The American Automobile Association (AAA) is one such resource. This association keeps an up-to-date nationwide database of car mechanics who maintain the guidelines and standards set forth by this organization.

The Better Business Bureau (BBB) is another resource you can look to because it keeps its own database of companies. Membership in the BBB is not essential but it does work in favor of the automotive repair business. You can also research individual auto businesses to find out if any complaints have ever been lodged against them.

These are just two resources, but there are plenty of others online that can be of tremendous value to you. Do a search and you may be surprised what useful information you can find.

Not all auto technicians are certified but that does not necessarily make them bad at their job. On the other hand, certification does not guarantee that they will be highly competent, nor does it guarantee that they will be honest. It would not hurt however to find out if the service technicians have certifications from the Motorist Assurance Program (MAP) or other organizations such as the National Institute for Automotive Service Excellence. While certification matters, do not base your decision on what repair shop to take your vehicle to entirely on the certification of the mechanics that are employed there.

It may sound strange but you should do a scam search over the Internet for any unknown companies that you have never heard of before. It is easy to do and can save you a great deal of heartache and money. Visit a search engine and type in the name of the company. After that, type in something like “automotive repair scam” or “complaints from customers” and then see what pops up on the screen. You may find nothing or you may find a number of complaints. Be aware though that many people do not report motor vehicle scams that have happened to them so it is possible that customers have run into problems but have not reported it to